Dear all...
We have seen tremendous development in electronic transactions through e-commerce and mobile applications everywhere today. More and more transactions are made online. It could be in the form of buying and selling online, marketing online, common transactions between companies which use heavily electronic platforms. These require organizations to be agile in its operation to handle enormous amount of data and records transacted online.
Without proper approach and mechanism to manage the electronic resources online, in the form of data and records, derived from or as a result of electronic transactions online, then organization is proned to litigation should anything occurs. There might be some complaints to be entertained, some follow ups to be made, feedbacks to be done, actions to be completed and might be some litigation processes to be addressed to or even some audits to be accounted for. All these require proper evidence and records. Without proper evidence and records, these aspects are very much difficult to take action upon.
To ensure the corporate records and transactions are viable and accountable, there must be proper record keeping system readily available in organization. These could only be done and managed properly by records professionals. He or she will ensure everything related to records are properly managed, by establishing a proper corporate file plan structure that become the sole approach of managing the records and data in organization. No longer the records keeping management, process and approach are done in silo or considered secondary to the operation of an organization. Everything is very well kept and managed thus increasing viability of organization.
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