What an interesting article by The Star:
Among the statement from the article:
Technology has linked up the various agencies to allow cross-checking to be done in an efficient manner. For example, the officer at the Public Services Department scholarship division can easily assess the results of the candidates through the Malaysian Examinations Council database.
A certified copy of the results becomes only an extra piece of paper to be filed away and disappear into the deep recesses of Putrajaya.
and I like it very much towards the end of the article....the statement says:
In this well-connected world, let us not be handicapped by old systems where we have personnel dealing with paperwork that can be handled electronically.