All are related to policies, standard operating procedure/practices and records keeping practices.........

Dear all...

Like it or not, the issue indicates strong concern over the records keeping practices.

The leak is either related to or due to improper record keeping practices.....by virtue of lack in proper policies, standard operating procedures and other records related malpractices....

Damage has been done, the impact is greater, thousands of students are affected by this emotionally, physically.......time and resources are wasted! Organization in charged of it, faces public scrutiny and reputation is damaged by just only this case! 

Blaming each other for this is not going to solve the problem. Hence, please stop blaming each other, instead of it, moving forward is the best policy as such finding concrete solutions to avoid the recurrence of it is the best thing to happen.

As a matter of fact, human factor is the biggest culprit for this issue, thus, the solutions must address the human factor combined with proper standard operating procedure and record keeping practices that keep the highest concern for possible future leak. 

Indeed....It is an interesting issue to be discussed from records management point of view!

What say you??

http://www.utusan.com.my/utusan/Dalam_Negeri/20140912/dn_32/Kertas-UPSR-bocor-Tiga-dipanggil-beri-keterangan



                     


              

Records Management leads to KM...

Dear all....

Records Management Practices: Overview

Over the years, records management practices have proven effective in most situations (Duffy, 2000). However, many organizations look into records as secondary compared to organizational core operations. It is difficult to change business practices when they have served well for many years. But for records management and knowledge management, business practices have an added dimension to their purpose (Duffy, 2000). The continued requirement to balance good records management practices for capturing organizational memory and the practices of knowledge management appears to be contradictory at first glance, but it is important for information managers and knowledge managers to collaborate in developing business practices that support both.
In an organizational context, there are enormous amount of tacit and explicit knowledge that can be gathered from a variety of sources internal and external to the organization. Figure 1 depicts the framework of sources for tacit and explicit knowledge that can be tapped by organizations. The following are the sources and their descriptions:

Making records management do-able....

Dear all...

Few days back, I finished delivering series of talk in the records management training....and during the talk I was asked about classification and coding system....here, I would like to share some insights with all of you about it.


In the organization that I delivered the talk, during the QnA session, a lot of questions were asked by the participants. One of the major issues that caught everybody's attention is the classification of  file and the coding system. Many got confused on what is the very basic purpose of having classification and coding system. As a matter of fact, it is meant for easy reference, easy retrieval and access...it does not mean to complicate things, to show complex coding and classification. It is important to note, as I shared it with the audience that, it is supposed to be precise and simple, easily retrievable and easily accessed. It helps the document to be easily filed, it also helps staffs to find the files and monitor movement of files or even to make cross reference. The staffs and users in the organization are the one who understand it, it does not mean for outsiders. In short, the coding or numbering system represent the classification of records based on subjects and titles. Bear in mind that, coding system (the numbering system you applied and gave to files and document) is not a PASSWORD.....

I noted that this ABC organization have varied styles of coding system. It is not standardized. I said to them, you and your colleagues will have problem in the near future when accessing, tracing, referencing, retrieving files and document or even to make appraisal and prepare retention schedule. Records management practices are applied not to burden but to facilitate the 2Es (economy and efficiency)....save time, resources and space!


I said to them the greatest challenge in records management is making it DO-ABLE! Helping us in completing the tasks in a very efficient and economic manner, not to burden and complicate things! To do so, a lot of training, exposure on how to do, the do's and the don'ts must be acquired by staffs. Records Management cannot run by itself when staffs do not understand the concept, practicality of records management.


I simply said to them...be practical!